bt baji's Privacy Policy

bt baji is an online betting and gaming platform that provides services to users in Bangladesh. This Privacy Policy ("Policy") explains how bt baji processes your personal information when you use its website, app, and related services.

This Policy applies to all registered users and everyone who visits bt baji's website. By using our services, you are considered to have agreed to the terms set out in this Policy. We recommend reading our Terms and Conditions as well, since the two documents complement each other.

Users must be at least 21 years old to use bt baji's services. bt baji strictly prohibits collecting information from minors; if any such information comes to our attention, it is deleted immediately.

bt baji may collect the following types of information from you:

1.1 Information You Provide Directly

We store the information you provide when registering an account. This includes:

• Full name and date of birth
• Email address and mobile number
• Username and password (stored in encrypted form)
• Documents submitted for identity verification, such as National ID card or passport details
• Financial transaction details, such as bKash, Nagad, or Rocket account numbers and bank account details

1.2 Automatically Collected Information

When you use bt baji's website or app, certain information is collected automatically:

• IP address and device identification information
• Browser type, operating system, and device model
• Time and duration of site visits
• Information obtained through cookies and similar tracking technologies
• Information related to gaming and betting activity

1.3 Information Received from Third Parties

For identity verification and fraud prevention purposes, bt baji may collect certain information from trusted third parties. Such collection is always done on a legal basis and within necessary limits.

bt baji uses your information for the following purposes:

2.1 Account Management and Service Delivery

The information you provide is needed to create, manage, and secure your account. This includes verifying login, processing deposits and withdrawals, and providing customer support.

2.2 Identity Verification and Security

bt baji conducts identity verification to confirm account ownership and prevent unauthorized access. This keeps both your funds and personal information secure.

2.3 Processing Financial Transactions

The necessary financial information is used to complete your deposits and withdrawals via bKash, Nagad, Rocket, or bank transfer.

2.4 Ensuring Responsible Gaming

By analyzing your gaming activity, bt baji can provide support related to responsible gaming. Following responsible gaming guidelines, we assist users who may need help.

2.5 Communication and Notification

Your email and mobile number are used to send important account notifications, transaction confirmations, and security alerts. If you do not want promotional communications, you can turn them off from your account settings.

2.6 Platform Improvement

bt baji analyzes user behavior to improve its services. This information is always used in aggregated and anonymized form.

3.1 Security Technology

bt baji uses SSL (Secure Socket Layer) encryption technology to keep your information secure. This means all data exchanged between your browser and our servers is encrypted and cannot be read by third parties.

Sensitive information, including passwords, is stored using strong encryption algorithms. Our internal staff cannot generally view complete data either.

3.2 Retention Period

bt baji stores your information for as long as your account is active. Even after an account is closed, some information may be retained for a set period to meet legal obligations. Once that period ends, the data is securely deleted.

3.3 Data Breach

If a data breach occurs, bt baji will conduct a prompt investigation and notify affected users as quickly as possible. Our security team remains alert around the clock.

bt baji does not sell your personal information to third parties. However, information may be shared in the following circumstances:

4.1 Service Providers

bt baji works with trusted third parties for payment processing (bKash, Nagad, Rocket, bank transfer), identity verification, and technical support. These parties receive only the information necessary for their specific role and are bound by strict confidentiality terms.

4.2 Legal Obligations

bt baji may be required to share necessary information with relevant authorities to comply with court orders, government directives, or other legal requirements.

4.3 Fraud Prevention

If financial fraud or identity theft is suspected, bt baji may share information with relevant organizations for protective purposes.

4.4 Business Transfer

In the event of a business transfer or merger, your information may be transferred to the new operator. You will be informed in advance if such a change occurs.

5.1 What Are Cookies

Cookies are small text files that your browser stores on your device. bt baji uses these cookies to keep your session active, remember your preferences, and monitor site performance.

5.2 Types of Cookies

• Essential Cookies: Required for login sessions and security; without these, the service will not function properly.
• Functional Cookies: Remember your language preference and other settings.
• Analytics Cookies: Analyze site usage patterns to help improve the service.

5.3 Cookie Control

You can disable or delete cookies through your browser settings. Note that disabling essential cookies will prevent you from logging in to bt baji properly or using certain features.

bt baji believes you should have control over your personal information. Your main rights are outlined below:

6.1 Right to Know

You have the right to know what types of information bt baji has collected from you and how it is being used. This Policy provides that information.

6.2 Right to Correction

If any information stored in your account is incorrect or incomplete, you can request that it be corrected. Some information can be changed directly in account settings; otherwise, contact customer support.

6.3 Right to Request Deletion

In certain circumstances, you may request that your personal information be deleted. However, we may need to retain some information due to legal obligations or ongoing disputes.

6.4 Right to Object to Processing

You can object to your information being used for promotional communications. This can be done through account settings or customer support.

6.5 How to Exercise Your Rights

To exercise any of the above rights, contact bt baji's customer support — via 24/7 live chat or by email. Our team provides assistance in both Bengali and English. After confirming your identity, we will process your request as quickly as possible.

bt baji's services are for persons aged 21 and above only. We do not knowingly collect any information from minors. Age is verified at the time of registration.

If you believe a minor is using our services, please notify customer support. The relevant account and information will be deleted immediately.

The bt baji platform may sometimes link to third-party services — such as payment gateways or game studio services. These third parties have their own privacy policies that are not under bt baji's control. It is advisable to read their policies before using such services.

bt baji may update this Privacy Policy when necessary. If significant changes are made, registered users will be notified by email or app notification. The "Last Updated" date will be shown at the top of each version.

Continued use of bt baji after any changes will be considered acceptance of the updated policy. If you have questions about any aspect of the policy, contact our support team.

If you have any questions or concerns about this Privacy Policy, contact bt baji's support team:

• 24/7 Live Chat — the fastest way to get a response
• Email: [email protected]

Our customer support team can answer your questions in both Bengali and English. We take all privacy-related complaints seriously and work to resolve them as quickly as possible.

To learn more about bt baji, visit our About Us page. You will find information about the platform's goals, values, and operations there. For answers to common questions, you can also visit our FAQ section.